Delivery / Shipping

Can I change the delivery address, contact details or delivery date?

Will I be notified once my delivery has been completed?

How can I track the delivery of my order?

What time will my order be delivered?

What does "Fulfillment Status" mean?

Can I self-pick up an order?

What happens if the recipient is not around when the delivery person arrives?

Can my gift be sent up to the receiver's unit in the building?

How do I know if an item is being sent via on-demand delivery or courier service?

What is "on-demand delivery" and "nationwide courier delivery"?