If the recipient is not around, can the item be redirected to another address?

For On-Demand Delivery:

The vendor will do their best to redirect the item, however, a redirection of address may not always be possible to happen on the same day as the delivery routes have been pre-arranged by the vendors and a change of direction may cause all following deliveries to go through a huge delay.

If the vendor is not able to redeliver on the same day, redelivery will happen on the following day.

A redirection/redelivery fee will apply and it will be charged by the vendor.

For Courier Delivery:

It is only possible to redirect the item via courier delivery to a new shipping address if the item has returned by the courier company to the vendor.

Non deliverable items are usually returned to vendor after the 7th day of the item being abandoned at the courier office (if the receiver does not collect them).

If a delivery needs to be attempted, additional courier fee will need to be borne by the sender. A delivery reattempt will only happen after payment has been made. If the item is still in the possession of the post office, they will not be able to redirect to a new address.